Simple Social Cookie Policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we and our partners use cookies, as well as the options you have to control them.

What are cookies?

Cookies are small pieces of data that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as "first party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). Both websites and HTML emails may also contain other tracking technologies such as "web beacons" or "pixels." These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted. Simple Social also uses the JavaScript localStorage API to store data within the browser, similar to cookies, to "remember" you and your preferences, as well as to provide core functionality to the Simple Social Service. In this document “cookies” also refers to data we store via the Javascript localStorage API.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalised experience for both visitors and registered users. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action. Many of the cookies that we use are only set if you are a registered Simple Social user (for example, to remember that a user is logged in), while others are set whenever you visit one of our websites, irrespective of whether you have an account. For more information on the choices you have about the cookies we use, please see the Controlling Cookies section below.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

Types of Cookie

The table below explains the types of cookies we use on our websites and why we use them.

Category of cookies

Why we use these cookies

Strictly Necessary

These cookies are essential for the services on our websites to perform their basic functions. These include the cookies required to allow registered users to authenticate and perform account-related functions.

Functionality

These cookies are used to store preferences set by users such as account name, language, and location. These cookies are also used to enable functionality between windows.

Security

We use these cookies to help identify and prevent potential security risks.

Analytics and Performance

Performance cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

Advertising

These cookies are used to display relevant advertisements to visitors who use our services or visit websites. They are also used to build user profiles, including showing you ads based on services you’ve viewed or acts you have taken on our (and other) websites. These are set by Simple Social and trusted third party networks, and are generally persistent.

Third Party / Embedded Content

Simple Social makes use of different third party applications and services as part of the service. This includes social media providers such as Facebook and Twitter, or embedded content from providers such as Youtube. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Examples

Below are examples of the cookies set by Simple Social, with explanations as to their purpose. Information about cookies that may be set by third parties, such as our ads partners and analytics partners, is also found below. Please note that this is not an exhaustive list, but rather aims to be representative. 

Simple Social Cookies

Cookie

Purpose

ss_fb_pass

Used for linking Facebook Personal Profiles to Simple Social.

ss_twitter_pass

Used for linking Twitter Profiles to Simple Social.

ss_pp_relink

Used for relinking invalid profiles to Simple Social.

ss_key

Used for accessing the Simple Social Services.

eucookielaw

Remembers the state of visitor acceptance to the European Union Cookie Law banner.

Please note that the purposes described in this list are not intended to be exhaustive, but rather aim to be representative.

Third Party Cookies

In order to facilitate the operation of Simple Social we use a number of third party services. It is likely that a number of these services will store their own cookies in order for us to utilise their services. Below is a list of our service partners, along with information on the cookies that each partner sets. The partners we work with change from time to time, and this is not an exhaustive list.

Partner

Cookie Info

Stripe

https://stripe.com/privacy & https://stripe.com/cookies-policy/legal

Cloundiary

https://cloudinary.com/privacy

Amazon AWS

https://aws.amazon.com/privacy/

Sendgrid

https://www.twilio.com/legal/privacy

Facebook

https://www.facebook.com/policy.php

Twitter

https://twitter.com/en/privacy

Instagram

https://help.instagram.com/402411646841720

LinkedIn

https://www.linkedin.com/legal/privacy-policy &
https://www.linkedin.com/legal/cookie-policy

Google Analytics & Ads

https://policies.google.com/privacy

AgileCRM

https://www.agilecrm.com/privacy-policy

Mouseflow

https://mouseflow.com/privacy/

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based).

On a mobile device, you may also be able to adjust your settings to limit tracking.

For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, or from Mouseflow by using the Opt Out tool.

Consent for Advertising Cookies on Our Sites

You may see a “cookie banner” on our websites. If you are visiting one of our sites from the European Union, then we do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the site you are visiting which we use to show you advertisements about our Simple Social products. 

Contact Us

If you have any questions about our use of cookies, you can find the relevant contact details in our Privacy Policy.